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What is Aspect Ratio?

The ratio of horizontal to vertical dimensions of an image. The most common aspect ratio in point and shoot digital cameras is 4:3 so that images “fit” properly on computer screens (800×600, 1024×768, 1280×1024) and standard TV screens. Most digital SLR cameras shoot a 3:2 aspect ratio, so that you can print 4×6-inch prints with no cropping.

Can I Order a CD of my Images?

Yes! When you place an order, when you add an image CD to your order, all images in your order will be burned to an image CD.
At this time, you CANNOT order a CD of images by itself.

How do I find a Store near me?

Use our map to find a store near you, or you use our Store Directory to view listings of all stores in each state.

When can I expect my order to be complete?

Most photo products are available for 1 Hour Pick-up or Next Day Delivery, and will be marked as such.
This is subject to machine capacity.

If you would like to check the status of your order, you can visit your order page by clicking HERE.

Do you print copyrighted pictures, or pictures taken by professional photographers?

Yes, if you have a release for the pictures, or proof that the photos were in fact taken by you.

How do I cancel my order and/or get a refund?

If you have just placed your order:
Contact Us Immediately.

If you picked up your order in store and/or paid for your order in store:
Please see a store associate.

If you have already received your order in the mail:
Please fill out our RitzPix Return Form and return with your order to:
3036 Commerce Way
Hapeville, GA 30354
ATTN: Customer Service

Help Topics

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