(Click on a Question to view it's answer)
Can you put the program on a DVD? How about HD or Blu-Ray?
Yes! DVD video is the current industry standard, but we can output to just about any format available, including HD and Blu-Ray. There is a small service fee for Blu-Ray and additional Blu-Ray copies. Call or visit one of our participating stores for details.
Can I make my own copies? Do I have the copyrights to the video?
We can make copies for you for your convenience, but we release the copyright to you, the customer.
How long will it take?
Standard service time is 10-15 business days, rush services are available – Call or visit one of our participating stores for details.
Can I see it before it is completed?
Depending on the service level chosen, Previews are either included at no charge, or they are available for a small fee. Call or visit one of our participating stores for details.
Is it expensive?
Even though our production suite is state of the art, our prices are among the lowest in the industry.
What kind of special effects can you do?
Our Video Editing suite provides state of the art effects. Special effects will vary, depending on the service level chosen, but may include animated titling, transitions, 3D motion graphics, and many more.
Can you put music and voice over in the video?
Yes! We provide several genres of music to choose from, or we can add your pre-recorded voiceover.
What are my music choices? Can I give you my own music to put on the video?
We have a wide variety of royalty-free music available that covers nearly every music genre. Due to copyright laws enforced by the Recording Industry Association of America (RIAA), we are unable to use commercially recorded music at this time.
How can I tell how much video footage is on a person’s DVD, camcorder or tape?
The amount of Digital Video footage varies slightly based on a number of factors including resolution, video codec, and even the camera manufacturer. To give you an example of the differences: a 4GB card used in a Sony camera could yield about 50min of footage, whereas the same card, shooting the same video, from a Canon camera might only be about 35min of footage. A good estimate formula is that a 4GB card holds about 40min of full HD (1080p) footage. Video tapes, such as VHS, 8mm, miniDV, etc., happens in real-time; 1 hour of tape takes a little over 1 hour to transfer.
Why can't it happen faster?
Today's technology allows us to edit faster than ever before. However, there are still some aspects of editing that are time consuming. For example, transferring all tape based media - VHS, MiniDV, Hi 8, etc. - still happens in real time. This means a one hour VHS tape still takes about one hour to convert into a usable digital format for editing. Other time consuming factors may include reviewing and organizing footage - since we've never seen it before - the application of some visual effects, rendering, or compressing/finalizing some footage.
We accidentally turned the date/time display on while recording. Is there a way to remove it?
Yes, however, the most cost-effective method involves cropping in on your original footage. This will change the aspect ratio of your footage to a widescreen format, with black bars on the top and bottom of your video. Any other elements appearing in the same horizontal space on your footage will also be covered.
What if I want to broadcast my video on the web, like YouTube or Vimeo?
We can convert your video file into a format that is ideal for a variety of web based broadcasters.